Frequently Asked Questions

Yes, strictly and independently. The technology was subjected to a 14-month comparative test protocol by the engineers of TÜV Südwest in Germany.

A salt softener discharges more than 5,000 liters of drinking water into the sewer and burns up to 150 kg of salt per year. Conversely, the MEDIAGON anti-scale passively treats scale 100%.

Aragonite forms neutral, friable, and non-adhering orthorhombic micro-needles that remain in suspension and are naturally flushed away with the water flow.

No, absolutely no carbonic acid or CO₂ micro-bubbles are released. The process is 100% physical. Essential minerals like calcium and magnesium are fully retained.

Pipe cleaning is achieved through a passive descaling mechanism without chemical attack by gentle mechanical erosion and natural solvent power of water.

Unlike calcite aragonite does not clog hot surfaces. On heating elements, it only forms soft, highly friable deposits that do not block heat transfer.

Yes, the technology acts physically without any chemical modification of the water. The water retains all of its essential calcium and magnesium.

No, the installation is completely non-intrusive. The units clamp directly onto the main cold water supply pipe, under pressure, with no cutting or hydraulic modification.

Since the technology contains no permanent magnets, it does not attract natural metallic particles from the water. This completely eliminates the risk of iron plug formation.

MEDIAGON technology frees co-ownerships from operational constraints: no more salt supplies, and maintenance costs are drastically reduced.

The device isn't magic. 1. It doesn't clean for you: Old scale stains will not disappear on their own. 2. It's not a filter: It does not remove heavy metals or chlorine.